Last updated: September 1, 2025

1. What we collect

• We collect basic contact details you provide (like name, email, company) when you sign up or speak with us.

• We collect usage data about how you interact with our website and services (for example, pages visited, resources downloaded, quiz responses).

• If you purchase training or workshops, we collect payment and billing information (via our payment processor).

2. How we use your data

• To provide our services (courses, workshops, materials) and communicate with you (e.g., onboarding, support, updates).

• To improve our website and services (analytics, performance, content improvements).

• To send you marketing or newsletter content only if you’ve opted in; you can opt out at any time.

3. Sharing and disclosure

• We won’t sell your personal data.

• We may share data with service providers (such as payment processors, hosting, email services) as required to deliver our offerings. They act under our instructions and are bound by confidentiality.

• We may disclose data if required by law or to protect the rights, property, or safety of Syntis, our users, or others.

4. Security

• We take reasonable steps to protect your data from unauthorized access or disclosure.

• However, no system is perfect; please accept some risk when transmitting information over the internet.

5. Retention

• We keep your personal information as long as needed to provide services to you, fulfill legal obligations, resolve disputes, or enforce our agreements.

• If you ask us to delete your data and there’s no legal or business reason to keep it, we will do so.

6. Your rights

• You can ask us for access to the personal information we hold about you, correct it if it’s wrong, or ask us to delete it (subject to any legal/contractual restrictions).

• You can unsubscribe from marketing communications at any time.

7. Cookies and tracking

• We use cookies and similar tracking technologies on our website to operate the site and improve your experience (e.g., analytics).

• You can adjust your browser settings to block or delete cookies, though that may impact site functionality.

8. Children

• Our services are not directed to children under 16. If you believe we collected data from a child under 16, please contact us and we will delete it.

9. Changes to this policy

• We may update this policy from time to time. We will post the new version here and update the “Last updated” date.

• Your continued use of our services after such changes means you accept the updated policy.

10. Contact us

If you have questions about this policy or your data, please contact us at:

moritz@syntis.ai